We know that choosing your perfect rings and jewellery are exciting and important decisions. To honour this we offer an unmatched Lifetime Guarantee to all of our customers.
We promise to
- Give you the opportunity to try our rings before you buy with our bespoke sample service
- Provide an exchange or refund if you're not completely satisfied within the first year of purchase, subject to terms and conditions
- Offer free engraving for your Orla James rings
- Professionally clean and polish your Orla James rings, earrings or pendants for free
- Resize your Orla James rings for free, subject to terms and conditions
- Renew the rhodium plating on your Orla James rings (if white gold) for free
- Offer a lifetime guarantee on all of the above
- Price match promise. Find a lower price and we will match it!