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26-Sep-2018
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“Excellent. I spoke to their office because I needed my ring in a hurry and once I placed my order it arrived within a week. Very very happy with the ring, the advice and the service.”
Anonymous
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26-Sep-2018
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“Great service. The rings arrived prior to the stated date. Would definitely recommend to others.”
Anonymous
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26-Sep-2018
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“The website easy to use as found everything I wanted easily
the delivery of what was ordered was delivered excactly when said and tracking of package easy as well”
Anonymous
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15-Sep-2018
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“I found the Orla James website online, I loved the idea of trying a sample ring before buying, so I ordered a sample first. The sample arrived literally the next day accompanied by some heart shaped chocolates, which was a nice touch.
After a few days I knew I was happy with my choice so I returned the sample and ordered my Wedding ring, which I had inscribed. The sample deposit (£2) arrived back in my account swiftly!
I had an estimated delivery date but the ring arrived earlier than expected, which was great but a bit more warning might be good, as the shippment email only came the day before. Maybe just a heads up that it’s ready to ship might be a good thing to add in?
The ring arrived via Special Delivery and in a gorgeous ring box.
My fiancé who doesn’t generally wear any jewellery or accessories also took advantage of the free sample service and ordered a selection to help him decide what style he prefered. His ring also arrived early which is great as we are eloping!
Thank-you to Orla James for great service and two beautiful rings with matching inscriptions.. we can’t wait to get married now!”
Hannah Wing
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12-Sep-2018
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“Brilliant service. The ring is exactly what I anticipated. Fits perfectly. Super quality and finish. Amazed at the speedy service to meet customer needs after requesting delivery asap. Well packaged and great presentation. Would highly recommend this company to anyone.”
Anonymous
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22-Aug-2018
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“Excellent - extremely helpful with our queries and very prompt service - cannot praise them highly enough”
Anonymous
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10-Aug-2018
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“Great price, good service, ring sizer was a bonus. Really nice ring and good quality box.”
Anonymous
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31-Jul-2018
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“I left it late to order a ring and spoke online to an advisor and told her how desperate I was. It was promised to be delivered within a week. It came within 2 days. Excellent service and a first class product. Absolutely over the moon”
Steven Gilks
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19-Jul-2018
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“Orla James have been absolutely fantastic. Apart from great choice of jewellery and competitive prices they offer outstanding customer support.
I have ordered my ring online and have been asked to confirm my order probably 3 or 4 times. I have skipped through it each time and just pressed "OK". Well it has turned out that I have ordered a ring in wrong finish. Once contacted Orla James they were happy to change it for me and add any adjustments for free. I felt incredibly stupid and ignorant but I have been approached with patience and understanding. Absolutely 5* service. Would highly recommend to everyone.”
Bart Swiderski
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15-Jul-2018
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“Thought they provided an excellent service. Even emailed to double check ring size as it was an unusal request.”
Anonymous
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5-Jul-2018
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“Excellent quality service from Orla James. The sample service was very helpful in choosing right size and width and the pre- paid return a bonus. Our platinum rings were delivered ahead of schedule and are lovely.
Would recommend to anyone”
Steve
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5-Jul-2018
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“Good value, prompt service and the wedding ring was exactly what we wanted (engraving included).”
Anonymous
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24-Jun-2018
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“Great experience, we tried on a few different styles in the store to match the wedding bands to the engagement ring and check we were comfortable. All the way through the service has been great, even when one ring needed resizing it was done super quickly to avoid any worries ahead of the big day! Thank you.”
Anonymous
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15-Jun-2018
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“Easy to use and communicate with, quick delivery.”
Anonymous
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15-Jun-2018
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“Being able to try on lots of samples really helped me to figure out what I wanted and what looked good. And then I was able to customise everything about my wedding ring until it was absolutely perfect!”
Anonymous
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11-Jun-2018
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“Really helpful, very good communication and a beautiful ring!”
Anonymous
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1-Jun-2018
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“Great product, great service and great price. Strong reassurance throughought the purchasing process.”
Anonymous
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19-May-2018
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“Amazing service and such quick turnaround - I sent my ring off for (free) resizing and they did it so quickly!”
Anonymous
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1-May-2018
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“Orla James has been fantastic from start to finish! I loved the free sample service allowing me to try on a variety of rings before picking my perfect wedding band! I loved being able to try them on at home with my engagement ring without any pressure or having to rush. They were amazing at replying back to any of my queries and last week I recieved my wedding ring and I absolutely love it! It looks beautiful and it fits perfectly with my engagement ring! I would highly recommend!!”
Katie Pearson
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20-Apr-2018
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“Everything was so easy from start to finish. Rings are absolutely beautiful too. I emailed to ask for a progress update and the speed in which i was replied to was unbelievable. I have already recommended to a friend”
Anonymous
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