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24-Mar-2021
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“Very easy online ordering, regular updates and a nicely wrapped.
We spoke on the phone previously about making our own rings and the team were really helpful and friendly”
Anonymous
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11-Mar-2021
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“Brilliant service. Really helpful advisors. Great prices also.”
Anonymous
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23-Dec-2020
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“Excellent 5* service from an online company. I sampled the rings prior to deciding on the final choice with no problem. First class postal delivery in time for Christmas. Great communication regarding delivery. Perfect Christmas gift to replace my broken wedding ring. Thank you Orla James.”
Anonymous
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11-Dec-2020
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“Good friendly service, even though we were buying only silver bands. The availability of sample rings is really helpful.”
Damon Wilkinson
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10-Dec-2020
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“Excellent customer service at a competitive price which meant I've changed from my standard jewellery supplier to Orla James. The same ring on another site was £1200 but was 643 at Orla James.”
Anonymous
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9-Dec-2020
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“Fantastic. We had a lot of questions and they replied swiftly and the product was beautiful. Really happy and can’t wait for our big day!”
Anonymous
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8-Dec-2020
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“Efficient and personal service from Fin and we’re thrilled with our two wedding bands! Sample service is fantastic - highly recommend!”
Fran
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2-Nov-2020
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“Easy to navigate website, clear messaging, item delivered on time, and such a lovely ring.”
Anonymous
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24-Oct-2020
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“Outstanding costumer service. Fin went above and beyond to ensure all of my questions were answered and concerns addressed, which I really appreciate, as looking back I might have been a bit of bridezilla at times! The rings are absolutely beautiful, fit perfectly and we cannot wait to wear them for the rest of our lives 🥰 thank you!”
Justyna Gajewska
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15-Oct-2020
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“We have received the rings this morning and they look fantastic, we are really pleased with both of them! Thank you for a great service and good communication throughout.”
Ian Arrowsmith
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3-Oct-2020
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“Our wedding is in less than 3 weeks, we know exactly what we want - traditional wedding court platinum 950 rings, Hatton Garden retailers quoted 1040 GBP with 4 week's to deliver. Orla James sent samples within 2 days and actual rings in 2 weeks, we can't be happier, saving 400GBP for the same piece of precious metal and get them just before our wedding. Thank you Orla James!”
Anonymous
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23-Sep-2020
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“Your online chat function was easy to use and all my questions were answered. You exceeded my expectations by quickly making a replacement wedding ring to meet an anniversary deadline at an affordable price. Thanks Fin.”
Anonymous
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18-Sep-2020
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“Great responsive and fast service. Also good value for money.”
Anonymous
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5-Sep-2020
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“We made contact for our order just before lockdown and they were really open and honest about the service they could provide with all the restrictions and keen to help us however they could. We ended up not being able to get married anyway so when we eventually had a new date for the summer they, again where really helpful in telling us when we needed to order by in order to get what we wanted. They delivered our rings a couple weeks before the ceremony in a beautiful display box”
Anonymous
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2-Sep-2020
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“I ordered platinum wedding rings during lockdown. Immediately contacted that there may be a delay getting the metal..and I also changed a ring size for one of the rings..all done at speed and with good grace. My rings arrived earlier tgan expected and are stunningly beautiful. Fine, strong and elegant. Can highly recommend both for service and product. Will definitely use again for other jewellery purchases”
Deborah Nash
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24-Aug-2020
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“Great service from start to finish. Orla James made sure my lovely wedding band was ready and delivered in good time. Thank you!”
Anonymous
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20-Aug-2020
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“Fantastic service.”
Anonymous
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8-Aug-2020
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“Excellent customer service and went the extra mile by re-plating engagement ring at short notice.”
Anonymous
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8-Aug-2020
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“They were very helpful with sending out fake rings to us to try for size/shape. This was particularly helpful through lockdown when we couldn’t go in to a shop ourselves.”
Anonymous
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29-Jul-2020
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“The wedding bands were exactly as ordered. Delivery was prompt and in time for our 25th wedding anniversary.
Would definitely recommend.”
Anonymous
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