15-Feb-2019
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“Always brought my jewellery from a shop but won’t be again. The quality of the ring was spot on, perfect fit (did get the ring sizer first), and at a bargain price compared to a high street shop. Will buy from Orla James again and have recommended them to friends already.”
Anonymous
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15-Feb-2019
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“A very well made ring I would buy again fro Moria James”
Kevin Davies
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6-Feb-2019
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“Sample ring was great, although I received 2 because 1 was the style I wanted and the other was to show me the fit as they didn't have the style sample in my size)
But my finished ring - the heart shape is a perfect fit around my oval engagement ring and was a better price than any local street store, probably saved me £100 at least”
Customer N
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24-Jan-2019
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“Beautiful platinum wedding rings. Perfect, delivered on time and great value.”
Anonymous
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7-Jan-2019
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“Great Service from Orla James including sample service and free engraving!
Delighted with my purchase, good value and would definitely recommend!”
Eve Harrison
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3-Jan-2019
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“This is the second time I have purchased from OJ and I have been impressed by the ease of purchase, value, quality and fast delivery. Highly recommended.”
Simon
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24-Dec-2018
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“Excellent service from start to finish. A free finger measure was particularly helpful. Thank you.”
Tim Pearce
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22-Dec-2018
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“Orla Janes Customer Service is outstanding, I can’t praise them enough. From the delivery of the sample rings right through to the delivery of my husbands wedding ring. I had to have the ring resized 3 times to get the perfect fit and each time the request was met with courtesy and professionalism. The email correspondence from the Customer Service team was excellent - quick responses and you really do feel they will do everything they can to ensure a very happy customer.
Simply outstanding - oh and the quality and price is fabulous too!”
Janet M
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12-Dec-2018
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“Service was outstanding finn was extremely helpful when ordering wedding ring..delivery was fast”
Nicholas Bartlett
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12-Dec-2018
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“Good communication, delivery and presentation”
Anonymous
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11-Dec-2018
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“Customer service was excellent,I am a little disappointed with the thickness of the ring and the colour I thought it would be more rosy in colour,my advice,try before you buy, delivery was excellent arrived when they said it would many thanks.”
Dorothy Moore
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29-Nov-2018
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“I was able to view all the steps and shapes of my future wedding ring and then ordered samples of the ones I chose which I was able to try for a week. The samples arrived very quickly and came with fully paid packaging for me to return within the week. My chosen ring is perfect because of this sampling service. Thank you!”
Helen Duffy
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23-Nov-2018
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“Excellent product and service”
Joanna Gray
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20-Nov-2018
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“Customer service - Katy was great very good service overall”
Anonymous
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10-Nov-2018
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“We are so delighted we found Orla James, we took advantage of their sample service and have the most perfect and beautiful wedding rings (engraved at no extra cost) at an amazing price. In addition to this they have amazing service!”
Clare Satchwell
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8-Nov-2018
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“Good customer service, rings received safely & securely wrapped. Would use again”
Ruth Slater
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26-Sep-2018
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“Excellent. I spoke to their office because I needed my ring in a hurry and once I placed my order it arrived within a week. Very very happy with the ring, the advice and the service.”
Anonymous
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26-Sep-2018
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“Great service. The rings arrived prior to the stated date. Would definitely recommend to others.”
Anonymous
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26-Sep-2018
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“The website easy to use as found everything I wanted easily
the delivery of what was ordered was delivered excactly when said and tracking of package easy as well”
Anonymous
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15-Sep-2018
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“I found the Orla James website online, I loved the idea of trying a sample ring before buying, so I ordered a sample first. The sample arrived literally the next day accompanied by some heart shaped chocolates, which was a nice touch.
After a few days I knew I was happy with my choice so I returned the sample and ordered my Wedding ring, which I had inscribed. The sample deposit (£2) arrived back in my account swiftly!
I had an estimated delivery date but the ring arrived earlier than expected, which was great but a bit more warning might be good, as the shippment email only came the day before. Maybe just a heads up that it’s ready to ship might be a good thing to add in?
The ring arrived via Special Delivery and in a gorgeous ring box.
My fiancé who doesn’t generally wear any jewellery or accessories also took advantage of the free sample service and ordered a selection to help him decide what style he prefered. His ring also arrived early which is great as we are eloping!
Thank-you to Orla James for great service and two beautiful rings with matching inscriptions.. we can’t wait to get married now!”
Hannah Wing
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