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19-Aug-2019
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“Quick and friendly customer service”
Anonymous
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15-Aug-2019
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“Super service: questions answered promptly, staff take the time to verify requests, great quality (including the boxes). Many Thanks, Orla Team, A&K”
Anonymous
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6-Aug-2019
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“Great website very easy to use, prices very good and sample service is also really helpful and well implemented. Just goes to show how a website can offer services and prices that high street stores can't or won't match.”
Luke Pepper
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1-Aug-2019
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“I was a bit worried about ordering something so important online without seeing it but the quality and customer service from Katy at Orla James was fantastic! I ended up ordering a few more samples of different rings and no request was too much - all sent with next day delivery and packaged beautifully.
The platinum ring I ended up ordering was perfect and I am so excited to wear it. I will (and have been already!) recommend Orla James to anyone looking for wedding rings in the future.”
Rachel
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18-Jul-2019
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“Loved the free trial as I had no idea on size or style, having never worn a ring before. Seems competitively priced and the order was completed smoothly and promptly. Really happy!”
Chris Rogers
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8-Jul-2019
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“Great price, great service, great product... What more can I say.”
Anonymous
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3-Jul-2019
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“Excellent service, kept in-touch throughout the process with updates on my order.”
Anonymous
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27-Jun-2019
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“I ordered my wedding ring from Orla James and it is fab! It’s a perfect fit after using their sample service which was also excellent (the little heart chocolates sent with the sample is such a simple but lovely touch that i wasn’t expecting) I was nervous ordering as my engagement ring is rose gold and I was worried the wedding ring wouldn’t quite match but it was the exact colour and compliments it wonderfully, so reasonably priced and the free engraving is great.also very prompt reply to my email I sent asking when to expect the ring and was delivered on time. I wouldn’t hesitate to use this fab service again!”
Rachel Orr
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27-Jun-2019
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“Fabulous customer service. Shipped customised diamond ring to me in a week and a half. Cannot recommend enough.”
Anonymous
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24-Jun-2019
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“Great service and reasonably priced against high street prices. Timely delivery and great quality.”
Arturs Lapins
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6-Jun-2019
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“The sample service is genius. All of the attention to detail including little chocolates in the bags was fabulous. When the “real” rings arrived they were packaged beautifully and arrived very promptly. Can’t wait until we can wear them now!”
Anonymous
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30-May-2019
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“Sent 2 sets of sample rings. No problem. Ordered with them and in the process of getting in resized under their 30days exchange.”
Ross Aldred
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24-May-2019
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“Excellent communication, patience, loved trying on the test rings!”
Deirdre Cooke
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17-May-2019
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“Customer service was first class. Kept informed of what was happening. I asked for an early delivery date and they accommodated me. First class and will recommend to my friends. P.S. my wife is delighted with it as well! ! And that's what counts. Thanks.”
Jim Mc Court
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4-May-2019
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“We are so pleased with our wedding rings!!! They are beautiful and a little bit quirky which is exactly what we were looking for. They arrived in very good time and the service was friendly, knowledgable and flexible. And very reasonably priced. We can’t wait to start wearing them on our big day!”
Anonymous
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3-May-2019
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“High quality product at a high street beating price and easy to navigate website.
Particularly like the sample provided to get a sense of size and shape prior to buying”
Anonymous
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24-Apr-2019
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“Excellent service. Prompt delivery and exactly as ordered”
Anonymous
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20-Apr-2019
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“Great advice, samples sent out same day.
Will use again definitly.
Proud to support a uk family run business.”
Trish Thompson
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19-Apr-2019
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“Rings came as requested. It initially wasn't clear how long delivery would take but when I contacted them they gave me an exact date which was met. We thought the sample service was great, it had a big influence on which rings we ended up choosing.”
Anonymous
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26-Mar-2019
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“Amazing products, arrived when expected, confirmed style with us via email, good contact throughout and received rings are more perfect than I expected. Thank you so much Orla James!”
Anonymous
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